Tortured Poets

All orders are processed within 1 to 3 business days (except on weekends and holidays) after receiving your order confirmation email.

You will receive an email notification when your order has shipped. 

We ship via USPS Ground Advantage (2-9 days & $100 insurance)
We also offer USPS Priority mail (1-3 days $50 insurance). Both offer tracking service.

Please use a USPS verified address 

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at fandomoniumpins@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.